Shipping Policy

Thank you for shopping with Undeniable Moxie!

Every item is made to order just for you. This allows us to reduce waste while creating high-quality apparel that celebrates authenticity and pride.

Order Processing

Most orders begin production shortly after they are placed.

Production typically takes 2–7 business days, depending on the product and current production volume.

During holidays, promotions, or periods of high demand, production may take a little longer.

Shipping

Once your order has been produced, it is shipped to the delivery address you provided at checkout.

Shipping times vary depending on your location and the shipping method selected at checkout. Most customers receive their orders within 5–10 business days after production is complete, though delivery times may be longer for some destinations.

Once your order ships, you'll receive a confirmation email with tracking information (when available) so you can follow your package's progress.

Multiple Packages

If your order contains multiple items, they may be produced at different facilities and shipped separately.

If this happens, you'll receive separate tracking information for each shipment when available.

Shipping Address

Please verify your shipping address before placing your order.

If you notice an error, contact us immediately at help@undeniablemoxie.com. We'll do our best to update your order before production begins, but once an order is in production or has shipped, we may not be able to make changes.

Delayed or Lost Shipments

While we work with trusted production and shipping partners, occasional delays can occur due to weather, carrier issues, customs processing, or other circumstances outside our control.

If your package appears to be significantly delayed or lost, please contact us at help@undeniablemoxie.com within 15 days of the estimated delivery date. We'll work with our fulfillment partner to investigate and help resolve the issue.